Privacy Policy

Unclaimed Funds Privacy

Introduction

Welcome to GovRecover. Your privacy is critically important to us. This Privacy Policy explains how we handle your personal information when you visit our website and use our services to process your unclaimed funds claims from the state.

Information We Collect

We only collect the personal information that is necessary to successfully process your unclaimed funds claim. This may include:

• Name
• Address
• Phone number
• Email address
• Social Security Number or Tax Identification Number (if required by the state)
• Claim-related documentation

How We Use Your Information

The personal information you provide is used solely for the purpose of:

1. Verifying your identity and eligibility for unclaimed funds.
2. Submitting and processing your claim with the relevant state authorities.
3. Communicating with you regarding the status of your claim.

Information Sharing and Disclosure

We do not share, sell, rent, or otherwise disclose your personal information to any third parties, except as necessary to process your claim with the state authorities. We are committed to maintaining the confidentiality and security of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of any incorrect or incomplete information.
• Request deletion of your personal information, subject to legal requirements.

To exercise these rights, please contact us at support@govrecover.org.

SMS/Text Messaging

If you verbally agree with your case agent during a phone call to receive text message updates, we will send you periodic texts about your unclaimed funds case, such as claim status updates, document reminders, and callback requests. Message frequency varies, but you will receive no more than 4 messages per month. Message and data rates may apply, depending on your mobile phone service plan. You may opt out at any time by replying STOP to any message, or get assistance by replying HELP. No mobile information will be shared with, sold to, or transferred to third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never sold or shared with any third party.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Govrecover.org
619-738-1041
support@govrecover.org

Effective Date: 11/02/2020